Privacy Policy

Who we are
Our website address is: http://mendezspeak.com.

Use of Service
To use the MendezSpeak service, you must be registered on our platform. Upon registration, you become a “Primo Mendez” and gain access to the platform’s features.
Additionally, you must have sufficient balance in your account to make a call. The balance can be topped up through a secure payment provider that adheres to strict transaction security standards, in compliance with the relevant regulations.

Call Encryption and Privacy
All calls made through MendezSpeak are encrypted to ensure privacy and security. Only the participants in the call have access to it. No third party has access to the call’s content or the data of our customers.

Limitations of Liability
MendezSpeak provides translation services based on the information provided by the participants during calls. We are not responsible for any misunderstandings, miscommunications, or issues arising from differences in syntax, terminology, or regional language variations between countries. It is the responsibility of the participants to ensure clarity in their communication. MendezSpeak’s role is purely to facilitate the translation of spoken content, and we cannot be held liable for any inconvenience resulting from the communication process.

Embedded content from other websites
Articles on this site may include embedded content (such as videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you visited those websites directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments without holding them in a moderation queue.
For users that register on our website, we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

What rights you have over your data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold. This does not include data we are obligated to keep for administrative, legal, or security purposes.

Where your data is sent
Visitor comments may be checked through an automated spam detection service.